AppointmentsLitHow Can We Help You?
Whether you are a client or a provider, our team is here to make sure your AppointmentsLit experience is smooth and stress-free.
Contact Support
Send us an email and we will respond within 24–48 business hours.
How to Get Help
Check the FAQ
Most common questions are answered in our FAQ. Start there for the fastest answer.
Browse FAQs →Email Our Team
Send a detailed message to our support team. Include your account email and a description of the issue.
support@appointmentslit.comWe'll Get Back to You
Our team responds within 24–48 business hours. Urgent account or payment issues are prioritised.
Common Support Topics
Include the relevant topic in your email subject line to help us route your request faster.
Booking & Appointments
Help with scheduling, rescheduling, or cancelling appointments, and understanding booking confirmations.
Payments & Billing
Questions about charges, refunds, payment methods, or understanding your transaction history.
Account & Profile
Help with logging in, updating your profile, changing your password, or managing notifications.
Business Setup
Guidance for providers on setting up your business profile, adding services, and managing your availability.
Privacy & Data
Questions about how your data is used, account deletion requests, and data export.
Technical Issues
Report bugs, app crashes, or unexpected behaviour so we can investigate and fix them quickly.
Still Need Help?
Our support team is available Monday through Friday, 9 am – 6 pm EST. We aim to respond to all inquiries within 24–48 business hours.